What is Regulation 14?

Regulation 14 of the European Communities (electronic communications networks and services) (Universal Service and Users’ rights) and Regulations 2011 states that an operator shall, not less than one month prior to the date of implementation of any proposed modification, notify its subscribers to that service of the proposed modification in the conditions of the contract for that service, and their right to withdraw without penalty from such contract if they do not accept the modification.