January 2023

CONTRACT CHANGE INFORMATION NOTICE: Price change of Magnet+ Hosted Voice Services – 31st January 2023

From 1st of March 2023, Magnet+ will be implementing a change in price on our Hosted Voice Services. The price will increase by an additional €2 ex.VAT per user per month. NOTE: For Office in a Box customers, a user charge of €2 ex. VAT per month per active user will be applied.

Additionally, Magnet+ has made significant investment in developing your hosted voice service which includes upgraded software, platform enhancements along with the improvements to the softphone app and redeveloped user interfaces. As a result, a fixed monthly charge of €6.50 ex VAT is being applied to all accounts. 

This price change will be applied to bills issued on or after March 1st, 2023.

Magnet+ will contact all affected customers by email and in the case of no email address a letter will be sent to the service billing address a minimum of 30 days in advance of the first affected bill, informing them of the price change relevant to their plan. Following receipt of this notice, customers may change or cancel their contract within 30 days, without penalty, by dialling +353 (0) 1 681 1117. Affected customers can continue on the new plan, exit their contracts, move to another Magnet + plan or upgrade to one of our many business solutions.