FAQ: How do I update my account details

  1. When logged into the MyMagnet Portal click Manage My Account
  2. Select Update my bank details. Note this will only work if you have a valid debit or credit card registered already.
  3. To register a card for the first time, please start a live chat with our Billing and Collections team on magnetplus.ie and a member of the team will call you back.
  4. For your online safety and security, please do not enter bank details or card details via email or live chat.
  1. When logged into the Portal click Update My Details. To do this:
    • Click the dropdown menu beside your current username on the portal home screen
    • It is on the right-hand side of the screen
  2. Select Update My Details
  3. Enter new details as required

  1. When logged into the Portal click Update My Password. To do this:
    • Click the dropdown menu beside your current username on the portal home screen
    • It is on the right-hand side of the screen
  2. Select Update My Password
  3. Enter new details as required
  4. Click Update button
  1. Log into the MyMagnet Portal
  2. Click the dropdown menu beside your current username on the portal home screen. It is on the right-hand side.
  3. You can modify your username, change password, email and mobile details by choosing the relevant menu option.
  4. You can also update bank and credit card details from this menu. 

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