Intact

Intact is an award-winning Irish business management and ERP software and services company where all product development, consultancy and support is carried out locally. Trusted by tens of thousands of users across 2,500+ companies, Intact is the ERP solution of choice for ambitious merchant and distributive trade businesses with customers spanning Ireland, the UK and further afield in Australia and New Zealand.

Established in 1992 and headquartered in Dundalk, Intact has additional offices in Cork, and Tyrone, as well as Hemel Hempstead and Warrington in England. The business employs approximately 170 people across its office network.

Given the nature of its business, Intact requires 100% reliability from their infrastructure providers – particularly their connectivity partners. A further challenge was posed by the fact that the business moved into an 18th century building with no real access to main stream connectivity services. A search for a suitable connectivity provider led them to Magnet +, who initially provided a 10Mb connection. This has now been upgraded to a 100Mb connection.

Justin Lawless,
CEO with Intact, says: 

“As a software and services company, our communication channels are a critical part of our business, not just with our customers, but for our team across our six offices in Ireland and the UK, and with our global partners. We operate a hybrid cloud and on-premise solution guaranteeing our business’s uptime and Magnet + robust connectivity and bandwidth offerings have ensured that our business could continue to grow.”

“Initially, Magnet + 10Mb connection was perfect. As with any company fuelled by growth ambitions, we quickly required an upgrade to a 100Mb connection and this posed no issue for Magnet +. Our systems are now backed by this connection, and links our entire office network, including our telephony and cloud services.”

“Although we have a third-party failover available as a back-up and for non-mission critical usage, our Airspeed Telecom connection has been incredibly reliable and has given us significant security and peace of mind while growing our business.

“Key to our innovation as a business is agility and mobility. Magnet + has enabled us to think differently, to move quickly, and recently, due to covid, enabled us to move overnight from an ‘office based’ solution to a ‘remote working solution’ for over 170 people. The move to remote working has been challenging for all businesses across the country but our relationship and reliance on AirSpeed Telecom has made this seamless and has ensured out team members have one less thing to worry about at a time of significant change – and also a time of exponential growth.”

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