Admin/User Portal

In this section you will find videos and guides on all aspects of your Admin/User Portal. If we don’t have what you are looking for our support teams are on hand to help, you can reach us via Live Chat, call us on 1800789789 or drop us an email: support@magnetplus.ie

User Guides

Talk
Voice

Video conferencing guide

1 file(s) 1.78 MB

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Forwarding Calls On Magnet Voice

1 file(s) 12.62 KB

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How To Assign Operator Functionality In Magnet Voice

1 file(s) 12.51 KB

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Remotely Picking Up A Call On Magnet Voice

1 file(s) 12.50 KB

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Reporting On Call Activity In Magnet Voice

1 file(s) 12.71 KB

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Setting Up An Out Of Office Voicemail In Magnet Voice

1 file(s) 12.88 KB

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Setting Up An Auto Attendant

1 file(s) 12.85 KB

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Scheduled Call Reporting Within Your Contact Centre Of Magnet Voice

1 file(s) 12.69 KB

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Setting Up Call Recording In Magnet Voice

1 file(s) 12.67 KB

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Your User Portal Dashboard

1 file(s) 13.30 KB

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Setting Up An Out Of Office In Magnet Voice

1 file(s) 12.82 KB

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Setting Up Meet Me Conference Rooms In Magnet Voice

1 file(s) 12.81 KB

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Videos

Magnet Talk: - How To Set Up An Autoattendant

Learn how easy it is to set up and edit an Autoattendant IVR with Magnet Talk.
Magnet Talk: - How To Set Up Your Call Flow

Learn how easy it is to set up and edit your call flow with Magnet Talk.
Magnet Talk: - How To Set Up A Hunt Group

Learn how easy it is to set up and edit a Hunt Group with Magnet Talk.

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