About Culligan Water
Culligan Water is a global leader in science-led water filtration, providing high-quality water solutions to homes and businesses around the world. In Ireland, the company operates from Dublin, Clare, Galway and Mitchelstown, supporting thousands of customers with safe, great-tasting water backed by trusted expertise and responsive local service.
With customer service at the heart of its operations, Culligan Water relies on best-in-class internet connectivity to support customer service teams, scheduling systems, remote diagnostics, cloud-based applications and field operations nationwide. Reliable, high-performance connectivity is essential to ensuring a seamless experience for customers and supporting continued business growth.
The Challenge
As Culligan Water continued to expand its operations across Ireland, the business required resilient, high-performance connectivity capable of supporting multiple locations and critical business functions.
Customer service teams, operational systems, remote diagnostics and day-to-day business communications all depend on reliable internet access. Any disruption could impact responsiveness and service delivery, making resilience and business continuity key requirements.
The company also required a connectivity solution for its new warehouse and office development in Mitchelstown. As a greenfield site, traditional fibre deployment timelines and associated civil works did not align with project requirements, creating the need for a faster route to connectivity without compromising on performance or reliability.
The Solution
Magnet Plus partnered with Culligan Water to deliver Dedicated Internet Access (DIA) connectivity solutions tailored to the requirements of each location, ensuring reliable, high-performance connectivity across its operations.
At the company’s Dublin headquarters, Magnet Plus provides 500 Mbps DIA Fibre and 500 Mbps DIA Wireless connectivity, delivering resilient internet access through diverse infrastructure paths and reducing reliance on a single connection. This approach helps ensure business-critical applications remain available while supporting day-to-day operational requirements.
At Culligan Water’s Claregalway headquarters, Magnet Plus delivers 1 Gbps DIA Fibre and 200 Mbps DIA Wireless services, providing the bandwidth, performance and resilience required to support business operations. The dual connectivity solution helps maintain service continuity should one access route be disrupted.
For the company’s new warehouse and office development in Mitchelstown, Magnet Plus is deploying a 500 Mbps DIA Wireless solution. The service can be delivered significantly faster than a traditional fibre connection, avoiding the need for extensive civil engineering and ducting works while providing the reliable business connectivity required to support the new facility from day one.
By combining DIA Fibre and DIA Wireless technologies across multiple locations, Magnet Plus has delivered a resilient connectivity platform that supports business continuity, operational efficiency and future growth, ensuring Culligan Water has secure, reliable and scalable connectivity to meet its evolving business needs.
What Culligan Water Says
“Our experience with Magnet Plus has been extremely positive. Their team kept us informed at every stage, responded quickly to our timelines, and demonstrated a genuine commitment to helping us deliver for our customers. The connectivity solutions they provided have strengthened our operations and supported our continued growth.”
David Payne, Director of Operations at Culligan Water
