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Speed Fibre Group, the parent company of Magnet Plus and Enet, has completed the acquisition of BT Communications Ireland Limited (BT Ireland). This includes BT Ireland’s domestic network infrastructure, co-location facilities and its customer base.
From today, all of BT Ireland’s enterprise customers will be served by Magnet Plus.
We are delighted to welcome you. Our focus is on ensuring continuity of service, introducing you to our team, and building a strong and long-term partnership.
This integration is about scale, reach and capability. By bringing BT Ireland together with Magnet Plus and Enet, Speed Fibre Group is strengthening its position as Ireland’s leading independent telecoms infrastructure provider.
- Our combined fibre footprint is now nearly 10,000 km across Ireland.
- The network includes more than 6,000 connected buildings, with over 2,500 in Dublin.
- This scale enhances our enterprise offering and ensures customers benefit from greater reach and capacity.
Yes. The integration of BT Ireland into Speed Fibre Group means Magnet Plus customers will benefit from both a stronger network platform and the personalised service Magnet Plus is known for:
- Greater reach and deeper connectivity: a combined footprint of nearly 10,000 km of fibre and more than 6,000 connected buildings, including over 2,500 in Dublin.
- Faster service delivery: more connected premises means fewer civil works and quicker installations.
- Secure, scalable solutions: Magnet Plus delivers high-performance data, cloud voice and managed services, tailored to enterprise needs.
- People-powered support: our dedicated customer service model, reflected in an industry-leading Net Promoter Score above 50, ensures continuity and a personalised experience.
- Future innovation: planned automation and integration will allow for faster provisioning, upgrades and disconnections.
The acquisition completed on 31st August 2025. Following this, there will be a period of integration to align processes and optimise services. Enterprise customers will be kept informed of any changes in good time.
The BT brand will be retired. All your communications, systems and materials will move to Magnet Plus branding.
Your existing services will transfer to Magnet Plus exactly as they are today. No changes will be made, and your current support arrangements will remain. If any changes are needed in the future, we will notify you directly and in good time.
Yes. Your existing BT Ireland terms and conditions will remain unchanged.
Your contract with BT Communications Ireland Limited (BT Ireland) will be assigned to Magnet Networks Limited (trading as Magnet Plus). This is permitted under Clauses 26.1 and 26.3 of the BT Ireland Standard General Terms, or equivalent clauses in your agreement.
You will shortly receive a notice from Magnet Plus confirming this assignment and requesting you to update your supplier records. You are not required to sign a new contract.
Yes. All customer data will continue to be managed and maintained in compliance with Irish Data Privacy laws, including the General Data Protection Regulation (GDPR).
If you have any specific concerns about data handling or privacy, please contact our Data Protection Officer at dataprivacy@enet.ie
Your existing Service Level Agreements remain unchanged. Escalation processes and service standards will continue as before.
• For September 2025, you will continue to receive separate invoices. Your BT invoices will remain in the same format.
• From October 2025, invoices for former BT services will move to Magnet Plus branding, with updated product names.
Please Note: There is no change to the existing BT bank account or IBAN. Please continue to use the same details for all payments. If you receive any request to change bank details do not act, please contact us immediately at billsupport@magnetplus.ie.
New Magnet Plus Supplier Details
Supplier Name: Magnet Networks Limited (trading as Magnet Plus)
Address: 27 Willsborough Industrial Estate, IDA Business & Technology
Park, Dublin 17, D17 HC59
VAT Number: IE6411141M
CRO Number: 391141
Bank: BNP Paribas
Bank Account IBAN: unchanged from BT Ireland details
Please use the following contact points:
|
Query type |
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Phone Number |
|
Sales enquiry or quotation |
1800 819 888 |
|
|
Fault on an existing service |
1800 789 789 |
|
|
Service cancellation |
By email only |
|
|
Billing queries |
1800 789 789 |
Please note: previous BT Ireland email contacts and phone numbers will be discontinued.
Please continue the discussion with your existing contact, or email sales@magnetplus.ie and we will appoint a Magnet Plus Account Manager.
Please contact the Magnet Plus Sales team at sales@magnetplus.ie or call 1800 819 888.
Please contact Magnet Plus at accountmanagers@magnetplus.ie or call 1800 789 789.
Magnet Plus is committed to ensuring continuity, understanding your requirements, and building a successful long-term relationship.