During the Summer months, we will be talking to some of the brilliant people working with Magnet+. In episode 1 of our Summer Series, we spoke to JP Watters from our Customer Support team. JP has been working with Magnet+ since 2021 and he spoke to us about how we always put the customer first.
At Magnet+, we live by our tagline ‘People Powered Connectivity’. Every customer is important to us, individual or business, no matter what size they are, where in the country they are or what services they need.
Speaking about the most important aspects of customer service, JP said ‘it’s about going above and beyond’ for your customers at all stages of the customer journey, ensuring we fulfill the customer’s needs. To ensure the Magnet+ support team meet customer needs consistently, the team maintain an account management philosophy with each customer ensuring that each customer gets a bespoke service.
Find out more about what JP has to say about his important role at Magnet+ and how he contributes to our philosophy of ‘people powered connectivity’.
Find out more about People Powered Connectivity and Magnet Plus